Who should attend: This online training is relevant to retirement village managers, finance and operations managers working in the retirement living sector in NSW & Victoria.
In this training session, our presenters will discuss:
- The roles of attorneys, guardians, medical treatment decision makers and executors
- Types and forms of powers of attorney
- Payments of exit entitlements -
- When do operators need to pay residents their exit entitlements under the Retirement Villages Act;
- What information should operators obtain before making any payment;
- Dealing with current residents and understanding the role of attorneys, guardians and next of kin
- Dealing with outgoing residents or their families after the resident leaves the village
This training will help you understand the role of substitute decision-makers/representatives and break down the terminology. It will also provide you with an understanding of risks to consider when making exit payments and who you should be taking instructions from.
This 90-minute training session will cover:
- The differences between a “guardian”, “financial attorney”, “medical treatment decision-maker” and “next-of-kin” (NOK) or “representative”.
- Which decisions these people can make.
Eg, can a NOK sign a residence contract? can a NOK direct you if a legal personal representative has been appointed? who can make decisions after the resident leaves or dies?
- What options are available to you if you disagree with a direction from a legal personal representative?
- Best approaches when dealing with current and outgoing residents in retirement villages.
- Legislative compliance with resident payments – the who, where, what and how.
Opportunity to submit your questions - Q&A
To make the session as interactive as possible, you have the opportunity to submit questions before the training to events@rk.com.au.
This training will be facilitated by Rosemary Southgate and presented by Donna Rayner, principal in the Property & Retirement Living team and Ilana Kacev, principal in the Wills and Estates planning team.
Online Training Details
We are utilising Zoom to run this webinar. Zoom is free to download and can be viewed from your PC/mobile device. The Zoom link to log into the live training will be sent to registered attendees before the scheduled start time.
DATE: Thursday 22 February 2023
TIME: 11:00 am - 12:30 pm AEDT
PRICE: $95.00 (Incl. GST). To enquire about a group booking, please contact events@rk.com.au to discuss a group booking discount.
To register for this training, click the button below:
Click to book!